Shipping Policy

ESTIMATED DELIVERY TIME

We process orders on business days which are Monday through Friday, Pacific Standard Time, and exclude holidays observed by the Post Office: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

The Order Cut-Off Time: 6:00 PM (GMT-08:00)

Delivery time = Production time + Shipping time

Country: United States
  • Shipping methods: Standard
  • Processing time: 1~3 business days

  • Shipping time: 7~10 business days

  • Shipping methods: Express
  • Processing time: 1~3 business days

  • Shipping time: 5~8 business days

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Country: International
  • Shipping methods: International Standard
  • Processing time: 1~3 business days

  • Shipping time: 9~12 business days

*Orders can be cancelled or modified within 24 hours after being placed

 

SHIPPING COSTS

United States: 
Standard Shipping:
  • Order from $0 to $68.99: shipping charge $4.95
  • Over $69: free of charge

Express Shipping:

  • $0.01 to $99.99 to Buy = Shipping Charge $9.95
  • $100.00 to $199.99 to Buy = Shipping Charge $19.95
  • $200.00 to $299.99 Buy = Shipping Charge $29.95
  • $300.00 to $499.99 Buy  = Shipping Charge $39.95
  • Over $500.00 to Buy = Shipping Charge $49.95

International:

Standard Shipping:

  • Order from $0 to $68.99: shipping charge $9.95
  • Over $69: free of charge

 

TAX

We do not collect tax on any orders.

TRACKING

After ordering, you can track the order using the tracking number. Visit our Tracking page, where you can see the tracking system. Please contact us at support@vinovogue.com. We will inform you that your order has been shipped.

IN-TRANSPORT DAMAGE

If you find in-flight damage, please contact customer service. If the package was delivered without your presence, please contact us at support@vinovogue.com.